Privacy Policy

**Last updated: 20.03.2025**

At Atelier Māya, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ateliermaya.eu.

1. Data Controller & Legal Compliance

The data controller responsible for your personal data is:

Māya by Lizane Louw
Neustrelitzer Str. 65 D, 13055 Berlin
lizane@ateliermaya.eu
+49 15121415161

We adhere to the General Data Protection Regulation (GDPR) (EU 2016/679) and Germany’s Bundesdatenschutzgesetz (BDSG) and Telekommunikation-Telemedien-Datenschutzgesetz (TTDSG) to ensure lawful data processing.

2. What Data We Collect

When you use our website, we may collect the following data:

a) Data You Provide Voluntarily

  • Contact details: Name, email address, phone number, postal address (if provided in contact forms or order processing).

  • Account information: If you create an account, we store login details (hashed for security).

  • Order & transaction data: If you purchase products or book workshops, we process payment details via third-party providers (e.g., PayPal, Stripe).

  • Communication data: If you contact us via email or forms, we store your message to respond to your inquiries.

b) Data Collected Automatically

  • Website analytics: IP address, browser type, operating system, referral URLs, and pages visited, collected via Google Analytics or similar tools.

  • Cookies & tracking technologies: To enhance user experience, analyze website traffic, and personalize content (see our Cookie Policy below).

  • Meta Pixel tracking: If you have given consent, we collect behavioral data to optimize advertising campaigns (see Section 6).

3. Cookie Policy & TTDSG Compliance

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us improve your browsing experience by remembering preferences and enabling website functionality.

Types of Cookies We Use

Type of Cookie Purpose Essential Cookies Required for website operation (e.g., session cookies, login authentication). Analytics Cookies Help us understand how visitors interact with our site (e.g., Google Analytics). Marketing Cookies Used for personalized ads and retargeting (e.g., Meta Pixel). Functionality Cookies Remember user preferences (e.g., language selection, display settings).

Consent Management & Opt-Out Options

Under the TTDSG, we require explicit user consent before setting non-essential cookies (Analytics, Marketing). Our website includes a Cookie Banner where you can manage your preferences and withdraw consent at any time.

How to Disable Cookies

  • Cookie Banner: Adjust your preferences in the ateliermaya.eu Cookie Settings.

  • Browser Settings: Block or delete cookies through your browser.

  • Third-Party Opt-Out: Use Your Online Choices to control ad-related cookies.

For more details, please refer to the cookie settings on our website.

4. Data Transfers & Storage Locations

We store and process data primarily within the European Economic Area (EEA). If data is transferred outside the EEA (e.g., to the USA via Meta, Google, or PayPal), we ensure compliance through:

  • Standard Contractual Clauses (SCCs) as approved by the European Commission.

  • Adequacy decisions where applicable.

  • Additional safeguards such as encryption and pseudonymization.

For more information, refer to the privacy policies of our third-party providers:

5. Third-Party Data Processing

We work with third-party providers (e.g., Meta, Google, PayPal) to deliver services on our website. These providers process data based on their own privacy policies.

If you have concerns about how your data is handled by these third parties, please refer to their respective privacy policies.

6. How We Use Your Data

We use your data for:

  • Processing and shipping orders.

  • Managing workshop bookings.

  • Providing customer support.

  • Sending newsletters and promotional emails (only if consent is given).

  • Improving our website experience through analytics.

  • Preventing fraud and ensuring website security.

  • Running targeted advertising campaigns (only if consent is given).

7. Meta Pixel and Tracking Technologies

We use Meta Pixel (Facebook Pixel) on ateliermaya.eu to analyze visitor behavior, optimize ad targeting, and measure the effectiveness of our Meta (Facebook and Instagram) advertising campaigns.

How to Opt-Out of Meta Pixel Tracking

You can disable tracking in multiple ways:

  1. Cookie Banner: Adjust your preferences in the ateliermaya.eu cookie settings.

  2. Browser Settings: Block cookies in your browser settings.

  3. Meta Settings: Adjust ad preferences in your Meta Ad Preferences.

  4. Third-Party Tools: Use opt-out tools like Your Online Choices.

8. Data Retention

We store your data only as long as necessary for the purposes outlined in this policy.

9. Your Rights Under GDPR & BDSG

Under GDPR and BDSG, you have rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. You may also withdraw consent or object to processing in certain circumstances.

To exercise your rights, contact us at lizane@ateliermaya.eu. You also have the right to file a complaint with the German Data Protection Authority (BfDI) if you believe your data has been misused.

10. Security Measures

We implement security measures to protect your data, including:

  • SSL encryption for secure transactions.

  • Access controls to limit data exposure.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be posted on this page with a revised "Last updated" date.

12. Contact Us

For any privacy-related concerns, please contact:

Māya by Lizane Louw
Neustrelitzer Str. 65 D, 13055 Berlin
Email: lizane@ateliermaya.eu
Website: ateliermaya.eu